Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Mecca Bingo, we believe that gaming should be enjoyed as entertainment only. Bingo and casino games are games of chance, and the house always has a mathematical advantage. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn income or solve financial problems.
We are committed to promoting safe and responsible gaming practices for all our players.
Age Verification
In the United Kingdom, you must be 18 years of age or older to play bingo and casino games. Age verification is a legal requirement and a fundamental part of responsible gaming.
If you are under 18, or if you are assisting someone under 18 in accessing gaming services, please do not proceed. We take underage gambling extremely seriously and implement strict age verification controls.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, seek help immediately:
- Chasing losses by gambling more to win back lost money
- Lying to friends and family about the time or money spent gaming
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time or money gaming than intended
- Feeling anxious or irritable when unable to gamble
- Using gaming to escape problems, stress, or negative emotions
- Experiencing relationship, work, or financial problems due to gaming
- Borrowing money to fund gaming activity
- Inability to stop or reduce gaming despite wanting to
- Neglecting hobbies, family, or personal hygiene
Self-Help Tools & Controls
We provide a range of responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you are prepared to lose before you stop playing.
- Reality Checks: Request pop-up reminders during play sessions to help you stay aware of time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gaming is becoming problematic.
- Account Closure: Permanently close your account if you wish to stop gaming entirely.
All of these tools are available through your account settings. Use them proactively to protect your wellbeing.
Support & Help Organizations
If you are struggling with problem gambling, professional support is available. The following organisations offer free, confidential help:
United Kingdom
- GamCare – Free counselling and support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Self-exclude from all licensed UK online gambling operators simultaneously. - Gamblers Anonymous – Peer support and recovery meetings
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment service
Referrals through your GP or self-referral available.
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
If You Need Help, Please Reach Out
There is no shame in asking for support. Problem gambling is a treatable condition, and help is always available. If you or someone you know is struggling with gambling, contact one of the organisations listed above today.
Your wellbeing is our priority. Please gamble responsibly.